Amid evidence that customer personal information has been leaked through the CU convenience store parcel delivery service, the police have started to look into the facts before officially launching an investigation.


The Cyber Terror Response Division of the National Office of Investigation at the National Police Agency announced on June 8 that it has been conducting a preliminary inquiry (pre-investigation) since June 6 regarding the CU convenience store parcel delivery personal information leak case.

Convenience stores are operating in Seoul on the 4th, as the voluntary regulation by the convenience store industry limiting close-proximity openings has been revived after 18 years. Photo by Moon Honam munonam@

Convenience stores are operating in Seoul on the 4th, as the voluntary regulation by the convenience store industry limiting close-proximity openings has been revived after 18 years. Photo by Moon Honam munonam@

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The police plan to focus their investigative efforts on determining how the personal information was leaked and assessing the actual scale of the damage. In addition, the police intend to analyze related materials and track down any individuals or organizations involved in the leak.


This incident surfaced after it was revealed that sensitive personal information—including customer names, contact information, and addresses—had been leaked externally from the CU convenience store parcel delivery service, operated by BGF Networks.



The police will verify the overall facts of the case through the preliminary inquiry, and if any legal violations are found, they will consider launching a full-scale investigation.


This content was produced with the assistance of AI translation services.

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