Bed Assignment Notification Time Reduced by 30 Minutes

Seoul National University Bundang Hospital announced on June 8 that it has established and officially launched the data-driven hospitalization management system "SNUH WARD GUIDE," which automates bed assignments for patients waiting for admission.


Data-driven Hospitalization Management System Snuword Guide. Seoul National University Bundang Hospital

Data-driven Hospitalization Management System Snuword Guide. Seoul National University Bundang Hospital

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SNUH WARD GUIDE is a system that supports the management of inpatients, queries for available beds, and monitoring of bed operations by analyzing hospitalization-related data within the hospital in real time. The system is designed to enhance operational efficiency and patient convenience by applying data-driven decision-making across all aspects of bed management.


The system automatically determines the admission priority of waiting patients based on a comprehensive analysis of information such as each department’s waiting period and scheduled surgery date. Previously, staff had to manually review the information of hundreds of waiting patients each day to determine priority. With the introduction of the automated system, bed assignment time has been reduced, and patients are now notified of their admission more than 30 minutes earlier.


Available beds are linked in real time with patients’ admission reservation information, allowing searches by room grade and ward. The system recommends suitable beds for patients in order of priority. Bed shortages can be identified immediately, reducing the communication burden between relevant departments and enabling rapid follow-up actions such as rescheduling treatment timelines.


The system also allows real-time monitoring of bed availability, admission and discharge status, and patient transfers, all on a single screen. When a bed that meets certain conditions becomes available, its status is instantly identified and can be immediately assigned to a waiting patient, thereby improving the structure and efficiency of bed management.


Jae Hyuk Lee, head of administration at Seoul National University Bundang Hospital, said, "We have addressed two key challenges simultaneously: shortening the time for patient admission notification and improving bed management efficiency. We will continue to advance our data-driven management system to provide even better hospitalization services to patients."



Yeong Tae Jeon, President of Seoul National University Bundang Hospital, stated, "SNUH WARD GUIDE marks the starting point for improving patient admission experiences and bed management through data-driven approaches. Going forward, we plan to enhance our system by integrating artificial intelligence (AI) and big data analytics to provide a more personalized bed management system for patients."


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