Kiwoom Securities Reaches 1.5 Million Community Users

Combining Real-Time Chat and Analyst Participation
Shaping a New Investment Community Culture

Kiwoom Securities announced on June 5 that its community service surpassed 1.5 million users in just about four months since launch.

According to Kiwoom Securities, the community service is used by an average of 150,000 users per day and more than 800,000 users per month. The community feature is a real-time chat-based service that allows users to discuss market conditions and stock charts with others, and is available through the mobile trading system (MTS) HeroS#.

This service focuses on enabling real-time communication and information sharing among investors. Customers can check market conditions while simultaneously exchanging opinions and engaging in discussions with other investors. In particular, the real-time chat feature allows users to quickly catch up on intraday issues and market reactions.

Notably, analysts also participate directly in the community service. They provide succinct and prompt summaries of their main reports in discussion rooms. Key indicators, related news, and other important investment information are also shared with customers.

An artificial intelligence (AI)-based information feature is also provided. Major news and public disclosures are rapidly summarized by AI, and investors can participate in positive or negative polls regarding specific issues. This structure naturally allows users to gauge real-time market sentiment and investor psychology on particular topics, while diverse investment perspectives are accumulated.

A management system has also been established to foster a sound investment environment. Kiwoom Securities operates a dual monitoring system that combines an AI-based moderation system with professional staff. The company detects and manages inappropriate posts in real time, such as abusive language, advertisements, and unsound investment solicitations, to maintain a stable community environment.

A representative from Kiwoom Securities stated, "The community has become more than just an information-sharing space—it is now a place where investors read the market and communicate together." He added, "We will continue to enhance AI technology and real-time communication features to provide a differentiated investment experience."

This content was produced with the assistance of AI translation services.