The 'Delivery Platform Fraudulent Employment' Case Nearly Buried... Uncovered by Prosecutors' Supplementary Investigation

Delivery Platform Employee in His 30s Indicted for Illegally Accessing and Selling Personal Data to Private Investigator
Proceeds Totaling Tens of Millions of Won Spent on Illegal Gambling

An outsourced customer service representative at a delivery platform has been indicted and detained for illegally accessing customers’ personal information and selling it to a private detective agency.

On June 1, the Gwangju District Prosecutors' Office announced that it had indicted Mr. A (male, 37), an employee of an outsourced customer service firm for a delivery platform, on charges including violations of the Personal Information Protection Act.

Gwangju District Prosecutors' Office exterior.

Mr. A is accused of accessing 2,890 customers’ personal information without authorization during work from August 2024 to May of the previous year and leaking it to a private detective agency. He is also charged with illegally obtaining and storing approximately 16.97 million pieces of personal information in file format.

According to the prosecution’s investigation, Mr. A deliberately sought employment at the outsourced service provider in May 2024 with the intent to illegally use customers’ personal information. Subsequently, Mr. A received tens of millions of won on 14 occasions in exchange for providing core information—such as delivery addresses of specific individuals identified by the private detective agency.

Some of the delivery address information Mr. A sold was later exploited in stalking crimes to track down victims’ locations. Separate investigations and trials are currently underway in other regions regarding suspects who committed stalking crimes using this information.

Initially, the case was nearly dismissed when Mr. A was referred to police on the charge of leaking just one piece of personal information without detention. However, after the case was transferred, prosecutors launched a large-scale supplementary investigation that uncovered the full extent of the crime. Through tracking financial accounts and conducting office searches, prosecutors revealed Mr. A’s organized, additional leaks and also discovered the illegal storage of approximately 16.97 million pieces of personal data.

Investigations found that Mr. A spent all the proceeds—totaling tens of millions of won—received from selling personal information to the private detective agency on illegal gambling.

A representative from the Gwangju District Prosecutors' Office stated, “We will do our utmost to maintain the prosecution so that the defendant receives a sentence commensurate with the severity of the crime,” and added, “We will thoroughly investigate whether the leaked customer information was further distributed on the black market and the routes through which such a massive amount of personal data was illegally obtained.”

This content was produced with the assistance of AI translation services.