BYD Korea Opens Pohang Service Center, Strengthening Accessibility in the East Coast Region
BYD Korea Opens 18th Service Center for Passenger Cars
One-stop Service from Test Drives and Contracts to Maintenance
On April 27, BYD Korea announced the official opening of the 'BYD Auto Pohang Service Center' in Pohang City, North Gyeongsang Province, to strengthen customer service competitiveness in the East Coast region.
The 'BYD Auto Pohang Service Center' is the 18th service center for BYD Korea's passenger car business and will serve as an integrated hub, combined with the 'BYD Auto Pohang Showroom' that opened at the end of last year.
The service center provides a one-stop solution that covers the entire after-sales process, including vehicle consultation and test drives, contracts, maintenance, and accident repairs. It features a maintenance line capable of servicing up to two vehicles simultaneously, parking space for six vehicles, and a customer waiting area, thereby enhancing convenience and satisfaction for users.
The BYD Auto Pohang Service Center is located in the central residential area of Pohang, offering excellent accessibility to major arterial roads and the East Coast transportation network. Customers from nearby regions such as Gyeongju, Yeongcheon, and Yeongdeok can also access the center conveniently. In particular, the center is expected to become a key hub that enhances service experiences for East Coast customers by meeting both workplace demand from nearby industrial complexes and local residential demand.
GNB Mobility, the official dealer for BYD Korea, plans to use the opening of the BYD Auto Pohang Service Center to simultaneously strengthen product and service accessibility for customers in the East Coast living sphere.
Minwook Lee, CEO of GNB Mobility, stated, “By establishing both a showroom and a service center in Pohang, Korea’s leading industrial city, we have improved the BYD electric vehicle environment for customers in the East Coast region. We will continue to provide quality products and services in prime locations so that customers can drive BYD vehicles with peace of mind, and we will keep strengthening our capabilities.”
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Meanwhile, BYD Korea is aiming to expand its current network of 18 service centers to a total of 26 by the end of the year. A BYD Korea official stated, “We are striving to ensure that our nationwide network delivers top-level service at every location. In addition to quantitative expansion, we are committed to qualitative improvement, such as strengthening the training of technicians who have completed BYD’s specialized technical education programs.”
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