Arch Seoul's "Hand Order" Selected as Smart Store Technology Provider by the Ministry of SMEs and Startups for 3 Consecutive Years

Supporting Digital Transformation for Small Businesses
with Secure QR-Based Order and Payment Infrastructure

Arch Seoul, the operator of the secure QR-based order and payment solution "Hand Order," has been selected for the third consecutive year as a technology provider for the Ministry of SMEs and Startups' Smart Store initiative.

Hand Order is an order and payment infrastructure solution based on secure QR technology. Its main feature is a structure in which the QR code changes periodically without the need for separate communication modules or repeaters. This technology is protected by patents and is recognized for structurally improving the security vulnerabilities associated with paper QRs and fixed QRs.

Traditional paper QRs can be forged or tampered with by replicating or attaching the same QR image, leading to security issues such as Qshing or fake orders. In contrast, Hand Order’s secure QR system automatically changes the QR code at regular intervals, blocking the use of leaked or copied QR codes. Additionally, the validity of scanned QR codes is verified in real time by the server, providing a security structure that blocks access to forged or tampered QRs.

This technology has already been validated in the market. Hand Order has been adopted by premium hotels, including domestic five-star hotels, and large franchise stores, and is expanding its scope as a payment infrastructure by conducting joint promotions based on secure QRs in collaboration with financial institutions.

The solution has also secured competitiveness in terms of accessibility. Hand Order has acquired web accessibility certification, allowing it to be easily used by digital minorities, including the visually impaired. By utilizing the smartphone’s voice guidance and screen magnification functions, users who have difficulty using kiosks can place orders via mobile devices.

Moreover, Hand Order is evolving beyond simple table ordering into an integrated solution that connects the entire store operation process. Based on secure QRs, it enables management of waitlists, mobile ordering, payments, pickup notifications, and other essential store functions within a single system. It is compatible with most commercial POS systems, providing high interoperability with existing store infrastructure. Even stores without a POS can manage orders and store operations via the mobile-based order management function.

An Arch Seoul representative stated, “Hand Order is more than just an ordering solution; it is an offline digital infrastructure based on secure QR technology. We plan to expand the platform to provide safe and convenient order and payment experiences in various offline spaces such as public facilities, tourist attractions, hotels, and franchises.”

Meanwhile, applications for small business owners wishing to participate in the 2026 Smart Store Technology Distribution Project will be accepted from March 13 to April 1, 2026. Interested business owners can apply through the official Smart Store website.

This content was produced with the assistance of AI translation services.