24-Hour Counseling Services for Youth, Violence Victims, and Multicultural Families During Lunar New Year

Livelihood Services to Operate Normally During the Holiday Period
Counseling Available by Phone, KakaoTalk, and Other Channels
Home Childcare Service to Apply Weekday Rates

During the Lunar New Year holiday, counseling and protection services for at-risk youth, victims of violence, and multicultural families will operate as usual.

The Ministry of Gender Equality and Family announced that during the Lunar New Year holiday, services such as Youth Counseling 1388 and the Women’s Emergency Hotline 1366 will operate normally, and that the Home Childcare Service will apply weekday rates instead of holiday surcharge rates.

The livelihood stabilization services available during the Lunar New Year holiday are as follows.

First, youth shelters (138 locations nationwide), which are protection, residential, and self-reliance facilities for out-of-home youth, and Youth Counseling 1388 (by phone and online) will operate 24 hours a day throughout the Lunar New Year holiday.

The Family Counseling Hotline (1577-4206) will also operate as usual to provide counseling related to pregnancy and childbirth, single-parent families, family issues, and psychological and emotional support.

For multicultural families and migrant women, the Danuri Call Center (1577-1366) will operate as usual, providing counseling on marital and family conflicts and information on life in Korea in 13 languages. It will also offer linkage services to protection facilities and related agencies for emergency rescue and crisis intervention.

Major facilities that support victims of violence will also operate 24 hours a day as usual. The 1366 Center provides initial counseling and emergency protection for victims of violence, and operates 24 hours a day, 365 days a year, connecting them to shelters and victim support centers.

In addition, in connection with Sunflower Centers, it provides around-the-clock integrated services, including counseling, medical care, legal assistance, and investigative support for victims of sexual violence, domestic violence, and prostitution.

In cases of digital sex crimes such as the distribution of illegal recordings, the 1366 Center connects victims to the National and Local Digital Sex Crime Victim Support Centers, which provide counseling, support for deletion of content, and investigative, legal, and medical assistance.

To address childcare gaps in households where caregivers go to work during the holiday, the Home Childcare Service will operate as usual.

The Home Childcare Service is a program in which a caregiver visits households with children aged 12 or under and looks after the children in person.

On public holidays, fees are normally increased by 50 percent, but to reduce users’ financial burden, weekday rates (12,790 won per hour) will be applied during the Lunar New Year holiday period from February 15 to 18.

This content was produced with the assistance of AI translation services.