LG Uplus Achieves 15 Trillion Won in Annual Revenue...Wireless Lines Surpass 30 Million

Operating profit at 892.1 billion won...up 3.4% year-on-year
Spillover gains from SK Telecom and KT hacking incidents
AIDC revenue up 18%..."Strengthening position in DBO business"

LG Uplus achieved annual revenue of 15 trillion won, driven by growth in mobile subscribers and its AI data center (DC) business. LG Uplus announced that it will focus its capabilities on profitability-centered structural improvement.

LG Uplus Yongsan Building, Yongsan-gu, Seoul, Yonhap News

According to the Financial Supervisory Service's electronic disclosure system on the 5th, LG Uplus reported consolidated revenue of 15.4517 trillion won last year. This represents a 5.7% increase from a year earlier. Operating profit for the same period rose 3.4% to 892.1 billion won. However, this fell slightly short of the consensus compiled by financial information provider FnGuide, which projected annual revenue of 15.5291 trillion won and operating profit of 923.2 billion won. Revenue in the fourth quarter of last year came to 3.8484 trillion won, up 2.5% year-on-year, while operating profit for the quarter rose 20% over the same period to 170.5 billion won.

Operating profit, which had been declining every year, returned to a growth trajectory last year. In 2022, LG Uplus posted operating profit of 1.0813 trillion won, surpassing the 1 trillion won mark, but this gradually decreased to 998 billion won in 2023 and 863.1 billion won in 2024. Net profit for last year came to 509.2 billion won, up 61.9% from a year earlier due to a base effect from asset impairment losses at subsidiary LG HelloVision in 2024.

Number of wireless subscriptions exceeds 30 million..."Enhancing customer satisfaction"

By segment, last year's mobile revenue rose 3.7% year-on-year to 6.6671 trillion won. Mobile service revenue excluding access charges increased 4.1% over the same period to 6.3709 trillion won. The total number of wireless subscription lines, combining mobile network operator (MNO) and mobile virtual network operator (MVNO) services, reached 30,711,000, up 7.7% from the previous year. Net additions across all subscriptions totaled 2,196,000 lines.

Growth in the mobile segment is seen as a spillover benefit from hacking incidents at SK Telecom and KT. In April last year, 26.96 million items of customer SIM information were leaked at SK Telecom, and in August, a small-amount payment hacking incident at KT caused financial damage of 243 million won. In addition, KT, whose responsibility for the hacking incident was acknowledged, waived early termination penalties for customers who canceled their subscriptions via number portability from December 31 last year to January 13 this year. As a result, LG Uplus attracted more than 337,000 new subscribers between April last year and January 13 this year.

Customers who visited an SK Telecom authorized dealer in Mapo-gu, Seoul on the 28th are waiting to replace their SIM cards. SK Telecom will provide subscribers with a free SIM card replacement service starting today. April 28, 2025. Photo by Kang Jinhyung

An LG Uplus official stated, "In December last year, we were ranked No. 1 in three categories — mobile phone, IPTV, and high-speed internet — in the '2025 Companies Most Recommended by Customers' survey conducted by the Korea Management Association Consulting," adding, "The award in the mobile phone category is the result of enhancing customer satisfaction through the launch and advancement of services such as the AI call app 'ixi-O' and the integrated application 'U+ONE'."

Last year, revenue in the Smart Home division, including internet TV (IPTV) and high-speed internet, increased 3.3% year-on-year to 2.5898 trillion won. In particular, internet revenue rose 7.3% over the same period to 1.2243 trillion won. The number of internet subscription lines also grew 4.2% year-on-year to 5,578,000. IPTV subscription lines increased 2.9% to 5,739,000.

Growth of in-house data centers..."Plan to expand colocation business"

Hong Beomsik, Chief Executive Officer of LG Uplus. Provided by LG Uplus.

Growth in the business-to-business (B2B) segment also contributed to overall performance. Revenue in the enterprise infrastructure division, which includes AIDC, solutions, and corporate lines, rose 6% year-on-year to 1.8078 trillion won. Among these, the AIDC business posted particularly notable growth. With the stable expansion of its own data centers and its entry into new design-build-operate (DBO) projects, AIDC revenue last year increased 18.4% from a year earlier to 422 billion won. LG Uplus said, "Starting with the 'K-Square Gasan Data Center,' we are strengthening our position in the DBO business market," adding, "We plan to expand our colocation business — a model in which servers and other equipment are installed and operated in data centers provided by specialized operators — by positioning the Paju Data Center, construction of which began last year, as our next-generation data center."

The solutions division, which includes AI contact center (AICC) and smart mobility, generated revenue of 550.3 billion won last year, up 4.5% year-on-year, contributing to the enterprise infrastructure division. In the AICC segment, LG Uplus explained that it is increasing utilization by launching "Agentic AICC," which uses AI to understand customer intent and conversational context and provide automated consultation services. LG Uplus plans to launch "Agentic Callbot Pro" this year to support digital transformation (DX) and productivity improvement for corporate clients.

Yeo Myunghui, Executive Vice President of LG Uplus, said, "This year, we will accelerate profitability-centered structural improvement and strengthen the fundamental competitiveness of our telecommunications business," adding, "To sustain the positive momentum from last year, we will increase resource investment in future growth and core capabilities, and do our best to ensure the company's sustainable growth and enhance shareholder value."

This content was produced with the assistance of AI translation services.