Ate 20 Plates of Flatfish at a Conveyor-Belt Sushi Place, Then Heard “Please Don’t Come Again”... Why?
Four People Ordered 30 Plates, But No Order Was Refused
At Checkout: "It Is Hard When You Order 30 Plates Right Away"
A story has been shared online about a customer who was asked not to come back again after visiting a conveyor-belt sushi restaurant with family.
According to JTBC's "Incident Chief" on the 3rd, a housewife in her 50s, referred to as Ms. A, visited a conveyor-belt sushi restaurant last weekend with her husband, younger brother, and mother, when this incident occurred.
That day, her younger brother ordered 20 plates of flatfish sushi and 10 plates of salmon sushi, while Ms. A and her husband ate eel and tuna sushi that were placed on the conveyor belt.
Ms. A said, "We went to a conveyor-belt sushi restaurant that we often visit with my mother, who only eats flatfish sushi. It was the weekend, but we were the first customers because it was early." She also explained that during the meal there was no sign of them making additional requests for special orders or raising any complaints.
The problem arose the moment they finished eating and stood in front of the cashier. After telling them the total amount, the owner said, "I would prefer if you did not come to our restaurant again in the future."
Ms. A, taken aback, asked, "What do you mean by that?" The owner replied, "It is hard when someone orders 30 plates all at once as soon as they arrive, and if you order as many as 20 plates of only flatfish, there is nothing left for us to earn."
In response, Ms. A protested, saying, "You could have just told us to order some other menu items together as well. How does it make sense to suddenly tell us not to come back at all?" However, the owner firmly answered, "From now on, please go somewhere else to eat."
Ms. A said, "I do not know if four people eating 30 plates is such an excessive amount," and added, "If the problem was that we only ate flatfish, the owner could have told us in advance to order some other sushi as well. I want to ask whether we were really 'problematic' customers."
Attorney Park Jihoon, who took part in the broadcast, commented, "It seems to be the owner's unilateral view," and added, "The defining feature of a conveyor-belt sushi restaurant is that you pick up and eat what you want. This is the first time I have heard that flatfish leaves so little margin," continuing, "The owner should have chosen some other way to handle it, but openly getting angry like that? It is hard to understand."
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Online commenters reacted by saying things such as, "If you are only going to eat flatfish, it is more appropriate to go to a regular sushi restaurant," "We need to hear the owner's side as well," "Flatfish is not even an especially expensive fish, so I do not understand the claim that there is no profit," and "It is strange for a restaurant to tell customers not to come back."
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