Uijeongbu City Holds First "Our Home Move-in Talk"... Strengthening On-Site Communication for Apartment Move-Ins

Uijeongbu City in Gyeonggi Province has implemented its first on-site communication program involving prospective residents of apartment complexes, construction companies, and city officials, as part of its "Zero Distrust" initiative under the "Top 10 Apartment Innovation Tasks." This initiative aims to reduce distrust that may arise during the move-in process.

Uijeongbu City held the "Visiting Our Home Move-in Talk" on the 28th at the Hillstate Hoeryong Station Parkview model house, with the participation of the prospective residents' council, the construction company, and city officials. Photo by Uijeongbu City

On January 28, Uijeongbu City held the "Visiting Our Home Move-in Talk" at the Hillstate Hoeryong Station Parkview model house, with the participation of the prospective residents' council, the construction company, and city officials.

The "Our Home Move-in Talk" is a communication session designed to address questions about major schedules and facility operations before moving into apartment complexes, allowing participants to confirm details on-site and coordinate potential sources of conflict in advance.

Previously, communication during the apartment move-in process was often limited to checking information provided by the construction company online, leading to calls for more direct interaction throughout the process.

In response, the city introduced the "Our Home Move-in Talk," enabling prospective residents and construction companies to meet on-site, explain key matters, and engage in Q&A sessions. City officials and construction company representatives jointly responded to residents' questions on the spot.

During the session, after a briefing by the construction company on the progress of the project, city officials and construction company representatives answered questions from prospective residents about topics such as the opening schedule of daycare centers, detailed move-in timelines, and the shared use of community facilities.

In particular, the city played a role in preventing conflicts by sharing feedback raised during the move-in process with the construction company and seeking solutions through consultation when adjustments were needed.

Starting with this initial on-site communication, the city plans to gradually expand the "Our Home Move-in Talk" program to other apartment sites, aiming to reduce social costs caused by disputes and to establish the "Uijeongbu-Style Residential Safety Model" that enhances resident satisfaction.

Heo Namjun, Head of the Housing Division, stated, "This communication session was organized so that prospective residents can directly address their questions on-site," adding, "We will continue to focus on on-site communication to minimize inconveniences for citizens during the move-in process for apartment complexes."

Meanwhile, starting this year, the city is gradually implementing the "Top 10 Apartment Innovation Tasks," aiming for "Zero Defects, Zero Distrust, and Zero Inconvenience" through measures such as quality inspections and management system improvements for apartment complexes, as well as enhanced communication during the move-in process. The "Our Home Move-in Talk" is part of the "Zero Distrust" initiative, serving as an official communication channel focused on prospective residents and providing a program for on-site information sharing and conflict prevention.

This content was produced with the assistance of AI translation services.