"They Destroyed Their Own Future"... The Sudden Fall of "Nokia, Once 40% of the World Market" Is a Warning for Samsung and Apple Too [Heart of Innovation, Corporate Research Labs (16)]
Case Studies of Companies That Fell After Cutting R&D Investment
"Nokia, King of Mobile Phones," Sold Its Future for Short-Term Gains
"Kodak, King of Film," Feared Its Own Invention and Went Bankrupt
"Intel, King of Semiconductors," Trapped by Su
In the history of technology companies, reducing investment in research and development (R&D) is not merely a matter of cutting costs; it is tantamount to abandoning the future. There are tragic cases of giants that once dominated their respective industries fading into history after neglecting R&D or becoming complacent in their success and ceasing innovation. These examples serve as painful lessons for us today.
Today, Apple and Samsung Electronics are synonymous with smartphones, but until the mid-2000s, Nokia was the undisputed king of the mobile phone market. Samsung's goal was to "defeat Nokia." The fall of the "Nokia Empire," which once held over 40% of the global market share, happened so swiftly that it was truly shocking.
Nokia's failure was not due to a lack of R&D, but rather to the management's misguided decisions regarding R&D. In the early 2000s, Nokia's research labs had already developed most of the core features of today's smartphones, such as touchscreens and app stores. However, the executives, who were reaping enormous profits from feature phone sales, turned away from investing in uncertain future technologies. Innovative ideas from the R&D department were often shelved under the pretext of "cost." Glory could not last forever. In the end, when Apple's iPhone debuted in 2007, the Nokia Empire collapsed helplessly. The future, which had been stored away in warehouses, ended up in the hands of Steve Jobs.
Kodak, now better known as a clothing brand favored by Millennials & Gen Z, was once synonymous with photography and film. The downfall of Kodak is a classic example of a leading company that refused to pursue research. Although it was a powerhouse in film, Kodak was actually the inventor of the world's first digital camera in 1975. Like Nokia, Kodak was the first to grasp the future, yet chose a path that ultimately destroyed it.
The executives feared that digital cameras would threaten the company's main source of revenue: the film business. Instead of embracing the future, they hid it away in a drawer. As the 2000s began, the era of digital cameras arrived. While Kodak forgot about the digital camera sitting in its drawer, other companies commercialized the technology and transformed the market. Clinging to its past glory, Kodak eventually went bankrupt.
The crisis facing Intel, the undisputed powerhouse of the PC era, is still ongoing. Intel's problem was not that it reduced R&D investment, but that it became complacent with its success in the PC market and neglected R&D for new markets. In the late 2000s, when smartphones emerged and the mobile revolution began, Intel was intoxicated by the high profitability of its PC central processing units (CPUs) and was reluctant to develop low-power mobile processors. The company was so confident that it even rejected Steve Jobs' request to make chips for the iPhone.
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At the time, the executives underestimated the profitability of the mobile chip market, which ultimately forced them to watch as ARM-based chip design companies took over the smartphone market.
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