Asiana Airlines in Full Swing Preparing to Welcome Passengers... "Expanding Safety and Service Training for Cabin Crew"

[Asia Economy Reporter Hyunseok Yoo] Asiana Airlines announced on the 11th that it will fully expand face-to-face training necessary for aviation safety and in-flight service in order to proactively respond to the normalization plan of international flights.

First, starting this month, cabin crew safety training will be conducted to prepare for all emergency situations that may occur during aircraft operation, including ▲ emergency evacuation ▲ use of emergency equipment ▲ first aid ▲ fire suppression. In addition, separate aircraft type training will be provided for crew members who had fewer flying opportunities due to leave of absence after COVID-19. Additional training on aircraft emergency exits and onboard equipment, which cabin crew must operate regularly, will also be conducted.

In-flight services, which were temporarily adjusted over the past two years, will be resumed. Business class in-flight meal service, which was provided as a single set meal for infection prevention, will be restored to the pre-COVID-19 style of individual course meals so that customers can experience Asiana’s differentiated service.

To this end, new business class crew members and returning crew will undergo theoretical service training and specialized practical training. In particular, on-site training at the in-flight meal catering center located at Incheon Airport, where meals are actually prepared, will be strengthened.

An Asiana Airlines official said, “Safety and service are the core competencies of an airline and the foundation of Asiana Airlines’ management philosophy of customer satisfaction through the best safety and service,” adding, “We will welcome customers who have waited over two years for overseas travel more safely and comfortably.”

Meanwhile, Asiana Airlines will gradually expand European routes from May to July. The routes to resume and increase flights are Frankfurt, London, Paris, Rome, Barcelona, and Istanbul, with a total of 17 weekly flights on six routes. This will restore supply on weekly European flights to 50% compared to before COVID-19.

This content was produced with the assistance of AI translation services.